Information

Frequently Asked Questions

Ordering Meals for Home Delivery

How do I place an order on the Surrey Pantry website?

Placing an order is simple. Browse through all our food on our “Order Here” page. From here, you can select the portion size and “add to basket”. Once you are ready to purchase, please select “shopping bag” on the top right of the screen. There will then be the option to check out and pay using our secure payment system. 

Where do you deliver your homemade food?

We deliver our homemade food locally around Surrey in the towns and villages from Guildford to Sunningdale. For details of which postcodes we deliver to, and the cost of delivery, please see our details here. Please do not hesitate to contact us if we do not cover your area, as we will make every attempt to make a special exception.

What is the cost of delivery for your homemade food?

Please find details here.

Do you take special order requests or dietary requirements?

Yes, for any dietary requirements or additional requests, please just contact us, and we will do our best to ensure these are met.

Is there a maximum I am able to order? Do you cater for large events?

If you are looking to host a large scale event, our sister company The Great Big Event might be a more suitable company to get in touch with as they have the experience working with large events.

Can I place an advanced booking for an event in the future?

Absolutely, please contact us with your enquiry and we will be able to place your order.

Can I cancel or amend an order once it has been placed?

Please contact us as soon as you know you want to make changes to your order. We will do our best to accommodate them, but would need to refer to your specific order prior to confirming this.

How far in advance do I need to place an order for delivery?

We would need at least 5 working days prior to an order being delivered. The more notice we have, the better though.

Where do you source your produce?

We only use high-quality ingredients and, where possible, all our produce is fresh, in season and sourced locally.

How will my food arrive?

Please see details on each of the products to read about how each of the dishes will arrive.

Private Catering

What types of events and occasions do you typically cater for?

We cater for a range of events. These include, but are not limited to: private dinner parties, large family lunches, stand up canapes, stand up bowl food, wakes, christenings, afternoon tea parties, corporate lunches and business breakfasts. 

Do you provide staff?

Yes, with our private catering services, we would always recommend that there is at least one member of staff to help with service. When you enquire with us, we can talk through all the options.

Do you arrange events or just do the catering?

Here at Surrey Pantry, we typically just arrange the catering for events. Our sister company, The Great Big Event specialises in event and party planning.

What types of food can I order for private catering?

To give you an idea of the types of food we produce, please see our private catering example menusAll our private catering is made bespoke to your event, so the options are almost unlimited. 


Which areas do you do private catering in?

We cater for private events in and around the Surrey Hills, however, if you are further afield, please still do get in touch as we do our best to make exceptions. 

 

Local Food Delivery

Private Catering

 

 

Browse Through Our Ready To Order Food